FAQ

01. who we are?

Cairo Top Tours is a company specializing in organizing travel packages in Egypt, holidays, excursions, and Nile cruise tours since 2012. Our business spread over the past 9 years as we are ranking among the top #10 tour companies in Cairo based on the TripAdvisor rating with more than 540 excellent reviews.

02. Why you should choose Cairo Top Tours?

Our professional staff consists of a young motivated group of specialists in flight booking and hotel reservations, Accredited tour guides, tour leaders, and tour consultants. We are like "artists" on the internet and on the ground since we started in the travel business. Thanks to our experienced team of tour operators, which will save you a lot of hassle, time for planning and booking accommodation, and you are going to save a lot of your money too rather than the difficult search for specific travel offers.

03. When it is most recommended time to visit Egypt?

Our beautiful country Egypt generally enjoys a desert climate that is moderate throughout the year. Egypt gets hotter during the summer season, Heat can go up to 45 degrees Celsius in the summer months of July and August and even September sometimes. Travel experts recommend the winter season which is considered an ideal time to tour Egypt during the high seasons while the entire world is enjoying the Christmas and New Year, Egypt during the coolest months of the year is still considered warm enough that you can enjoy swimming, snorkeling, and diving as well in the Red Sea best resorts, not to mention how perfect it is during Easter holidays. Simply, the best time of the year to visit Egypt is between the month of October to April.

04. is Egypt safe enough for our children?

The Arab Republic of Egypt is considered the 8th country in the world in travelers' safety, which makes it a favorite holiday place for families with younger kids who want them to learn about the history of the ancient world, Egypt is safe. All the sites in Cairo, Luxor, and Aswan are highly secured by the tourism police department. You can travel all over Egypt to conservative places like cities like Giza, Cairo, Luxor, Aswan, and Alexandria. And also to the modern Red Sea resorts in south Sinai like Sharm El Sheikh, Taba as well as Dahab a\or in Egypt main land like Hurghada, Marsa Alam, families can also explore the western desert and the Oases of Egypt in Bahariya, Frafra, Dakhla, and Siwa. millions of visitors enjoy a lovely relaxing holiday

05. Where do the offers come from?

We provide you with the best deals among numerous things to do in Egypt and Jordan, vacation packages, and hotel accommodations according to your schedule. We always analyze travel offers and pay particular attention to the quality of service, not just price. Furthermore, we recommend you browse our trips that our website offers as we have a wide diversity of tailor-made itineraries in Egypt. Our many years of experience help us determine when and where to find a special offer that suits every taste and schedule.

06. Are the offers reliable and can they be booked?

Our offers can be booked at the time of communication. If the price or availability of an offer changes, this will be sufficiently reported. Since the best offers often have limited availability, in order to take advantage of the special offers, you must be particularly quick to join a group tour that will give you the chance to reduce the cost of your tours in Egypt.

07. How are the prices of the special offers determined?

Cheap prices have always been available on the internet, for example, for some destinations and hotels, there are discount coupons that allow a reduction in the tour price. In the case of flights, these may be last-minute offers or even multi-leg flights. Even as a result of errors in the booking system, we can find flights at the lowest prices and will organize the accommodation with the best hotels in Cairo, Luxor, Aswan, the Red Sea, the Western Desert, Nile cruises, and even the finest equipment during your camping Egypt desert safari trips.

08. how to find us?

Our main office is located in Giza Al Ahram Street, while our representatives are in Luxor, Aswan, and everywhere in Egypt to meeting and assisting you through your tours in Egypt.

09. Our Specialities:

We manage tours to Egypt and book the accommodations and the domestic flight tickets as well as the Nile cruise boats cabins and compartments aboard the sleeper train, usually included within the tour pricing that will be mentioned below our offers and tours in terms of the number of travelers. We do not usually book international flight tickets except when requested by the clients just to ease the process of booking and make sure that everything is according to the schedule of the specifically requested itinerary.

10. How can I book?

You can directly access our website cairotoptours.com to book, request quotes, and view our offers. If you prefer, you can contact our Reservations Office on +2-02-33770025 from 07:00 AM till 03:00 PM GMT or WhatsApp us at +2-01022772955 24/7. In both cases, you will be assisted by our expert team of tour operators and you will find all the information you need to make your reservation quick and smooth. To facilitate your search, we recommend you search for what experience you would like to do in Egypt in the Google Search Box and write the URL cairotoptours.com to limit the results that appear and make it easier to navigate through our numerous offers and categories.

11. How can I pay?

We offer the most secure means of payment You can use different purchase methods. - Credit card: Enter the details of your credit card on the payment link provided ONLY by your personal tour consultant from Cairo Top Tours. - Bank transfer: if you are booking your holiday at least 30 days before the departure date. In this case, the bank transfer must be made within 2 working days of purchase. - By phone: this option only applies for last-minute bookings on the same day or the day before and works only with the day tours, half-day tours, and activities that are not more than one day tour.

12. Why are there no more places available for this trip?

It can happen when only a few seats are available and many customers book the offer at the same time. But remember, you can always ask to join a group tour if available, this option will guarantee the reduction of the tour pricing as we mostly deal with private guided tours to assure the highest quality of service.

13. Why is travel proportionally more expensive for one person?

The proportionately higher prices for people traveling alone (Solo Travelers) mostly result from the higher overnight-room costs, as normally almost all hotel rooms are structured for 2 people who can each assume half of the overnight costs. This also applies to flat-rate travel. The hotels would not benefit from offering a reduction to solo travelers when the rooms could be occupied by 2 persons at a normal price. During the low season, some hotels lower the prices as a reason for the decreased demand since they have a large number of beds when the demand is not too high.

14. Why is the cost of travel different at different times?

Prices vary throughout the year depending on the offer and request. During the summer and especially during the holidays that are considered high seasons like the Christma and New Year holidays, Easter holidays, and special events such as sports championship or destinations that are very popular and recent. Therefore tour operators can demand higher prices according to the increasing cost of accommodation and/ or implementation.

15. Can I change the travel date? Why does it sometimes not work?

Most trips can also be booked for a shorter or longer period. However, if, for example, your departure time is changed, trips lasting 5 or 10 days will not be possible, that’s why we always request the flight details before proceeding with the booking, just to make sure the last suggested itinerary is fit for both the traveler and the operator.

16. Cancellation Policy:

From the date of booking until 46 days before your arrival date, 10% of the entire tour price will be charged. Between 45 and 31 days before your arrival date, 20% of the entire tour price will be charged. Between 30 and 15 days before your arrival date, 50% of the entire tour price will be charged. Between 14 and 1 days before your arrival date, 100% of the entire tour price will be charged.

What are the travel requirements during COVID crisis?

1. All travel restrictions in Egypt which were applied due to the Coronavirus outbreak are lifted now and procedures are back to Normal as travelers to the country are not required to show any documents regarding the coronavirus state.

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